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How To Start a Claim

At David Barnette Insurance, we know that the manner in which we handle your claim is the most important part of our relationship with you. We pledge to assist you, in any way we can, with each step of the claims process. To report a claim, please call our agency at 904.242.8288 or email us at david@davidbarnetteins.com as soon as possible. We will direct you concerning the next steps you need to take in the claims process.

Travelers 800-252-4633
Progressive 800-925-2886
MetLife 800-854-6011
Zurich 800-987-3373
Fireman's Fund 888-347-3428
Universal North America 866-999-0898
United Property & Casualty 800-861-4370
Chubb 800-252-4670
Cypress 888-352-9773
Geovera 800-631-6478
PURE 888-813-PURE

Auto/Boat/RV:

One Vehicle Accident:

  • If your vehicle is drivable, move it to a safe place and shut it off.
  • Determine if you or any passengers are injured. Call for medical assistance if needed.
  • Call our office as soon as possible to report the accident.
  • If your vehicle must be towed, ask that it be taken to a repair shop of your choice.

Two (or more) Vehicle Accident:

  • If your vehicle is drivable, move it to a safe place and shut it off.
  • Remain at the scene of the accident, and determine if you or any passengers are injured. Call for medical assistance if needed.
  • Exchange the following information with the other driver(s): names, addresses, telephone numbers, type and ownership of vehicles, insurance information, a description of damages.
  • Get the names, addresses and telephone numbers of any witnesses.
  • Call the police. Cooperate with the police and answer all of their questions. Do not admit fault to anyone. You do not have all of the facts about the accident yet.
  • If your vehicle must be towed, ask that it be taken to a repair shop of your choice.
  • Call our office or your carrier as soon as possible to report the accident..

Property (Fire/Water/Wind/Theft/Vandalism/Etc):

  • Make whatever repairs are necessary to ensure no further damage can occur. For instance, turn off the water main to your house for busted pipes, place a tarp on the roof for leaks, etc. (Keep a record of repair cost and retain receipts for these immediate and necessary expenditures.)
  • If the loss involves theft or vandalism, call the police immediately and start an inventory of stolen items.
  • Call our office or your carrier as soon as possible to report the claim.

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David Barnette Insurance : Serving the personal & business insurance needs of Northeast Florida since 2005. Providing Insurance Services from Jacksonville Beach, Florida